Frequently Asked Questions

Everything you need to know about shopping with Shop Boswell.

How long will it take for my order to ship?

Most orders are processed and shipped within 2-3 business days. Once your package is on its way, you will receive a confirmation email with tracking information.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain items, such as intimate apparel and sale items, are final sale.

Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and preferred shipping method.

How do I determine the right size for me?

Each product page includes a detailed size guide and specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I modify or cancel my order after it has been placed?

Because we aim to process orders quickly, we can only make changes or cancellations within 1 hour of the order being placed. Please contact our customer service team immediately for assistance.